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Monetization, Agile Billing and the 'Internet of Things'

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Customer Lifetime Value Is the Key Metric to Recurring Revenue Success Normal 0 false false false EN-US JA X-NONE If your business had the choice between one million lifetime customers or two million one-time transaction customers, which would you choose? Selecting the former guarantees a recurring revenue stream for years while the latter only guarantees revenue for that individual transaction. Sounds like a no-brainer, right? There are many factors that contribute to a successful recurring revenue cycle for your business, from product packaging and pricing to configuring existing systems and operations. There is one particular metric that is especially critical to understanding the success or failure of a recurring revenue program. So important, in fact, that more than 75% of North American senior executives say it is a highly or extremely valuable indicator of su... (more)

The Key to Long-Term Results By @AriaSystemsInc | @CloudExpo [#Cloud]

The Key to Long-Term Results: Increasing Customer Retention and Satisfaction Our last post defined customer lifetime value (CLV) as the metric critical in measuring the success or failure of a recurring revenue program. In order for your company to routinely return significant revenue, maximizing CLV needs to be at the top of your priority list. A CLV-supported strategy boosts many aspects of your business, from sales to customer service. When it comes to increasing customer retention and customer satisfaction, the two keys to driving long-term results, this same strategy works to... (more)

Recurring Revenue and the 'Internet of Things' By @AriaSystemsInc | @ThingsExpo [#IoT]

2014 was a big year for Aria. Most notably, the company announced a record-setting year with revenue best across the board. While this is indicative of Aria’s success as a company, the findings are even more indicative of the space Aria occupies – recurring revenue, now estimated to be a $300 billion market across all industries and companies, is on the fast track with no signs of slowing down. So now that we know the space is hot, let’s look back to the top read blog posts* of 2014 and identify the key takeaways to bring into the new year. Customer Lifetime Value: The Litmus Tes... (more)

Easing Consumer Doubts About the Internet of Things By @AriaSystemsInc | @ThingsExpo [#IoT]

By Sean Kirk According to several recent studies, consumers are still very much on the fence about the Internet of Things. Before they’ll give IoT a thumbs up, these studies say, companies will need to earn their trust and offer more steak and less sizzle in their IoT offerings. While visiting my sister’s family in the Midwest over Christmas, I encountered two IoT moments I found revealing. The first showed IoT’s darker side. While we were walking, my millennial generation niece received a GPS-triggered message on her iPhone from an establishment nearby. The promo was apparentl... (more)

Internet of Things Monetization By @AriaSystemsInc | @Thingsxpo [#IoT]

Internet of Things – Monetization Opportunities for B2Bs By Sean Kirk When it comes to monetizing the Internet of Things, it can appear that consumer scenarios are where all the action is. Connected cars, homes, kitchen appliances, connected clothing — connected wrists. If you’re a B2B company, you may be feeling left out of the party. Fear not. Your RSVP is waiting. In fact, the market potential for IoT may be as large for B2B companies as for B2C, if not larger. Here’s a look at just a few of the burgeoning IoT opportunities in store for companies that serve business-to-busin... (more)